Confidentiality expectations
We establish what information is sensitive, who may receive it, and how it should be used at the outset of an engagement.
Confidentiality
Discretion is a working discipline.
Board, executive, and search matters often involve sensitive information. Sterling’s approach is to make access, purpose, and professional boundaries clear.
Start a Confidential ConversationPrinciples
Clear expectations. Limited access. Deliberate handling.
Data handling and access
Access to private records is limited by account role, organization relationship, and the purpose for which information was supplied.
Privacy
Executive profiles are private by default. They are not presented as a public directory or made publicly searchable.
Information security
Sensitive records use authenticated access and private file storage. Sterling does not claim certifications that have not been obtained.
Conflict management
Potential conflicts should be identified, discussed, and addressed before confidential work proceeds.
Professional boundaries
We seek only information relevant to the work and avoid unnecessary sensitive personal information.